Refund Policy
Last Updated: March 2026 Company: BRU&YOU LTD (Registered in England and Wales)
Compliance: UK GDPR & Data Protection Act 2018
The FamlyKingdom Promise: We believe the Identity Protocol is the "shortcut" to reclaiming your family from the digital void.
1. 30-Day Window: If you are not satisfied with the insight provided by the AI Royal Herald, you may request a full refund within 30 days of purchase.
2. Eligibility: Refunds are available for the initial $7 "Individual Identity Ceremony" if the session was not completed to your satisfaction. Once "Royal Credits" for high-ticket coaching are consumed, those portions of the service are non-refundable.
3. Process: Simply email our support team with your order number. We will void your active Ceremony Tokens and issue a full credit to your original payment method.
BRU&YOU LTD
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ